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Step 2: Use the online self-service password reset tool. Note: You can also reset via VPN or AVD (WVD) if you are working from home. This step must be completed while you are at work. Step 1: Register your WA Health account for self-service password reset. WA Health staff can easily reset their network access password including M365 (and Outlook) online. To learn how to register for MFA, view the Quick Reference Guide.

If you are working outside of the WA Health network and need to access Microsoft 365 applications, you are required to provide more than one form of identification when logging in - known as multi-factor authentication (MFA). at home or private practice) you will need to register for Multi-Factor Authentication (MFA). Visit to sign into M365 using your Before you can log-in to M365 off site (e.g. All WA health system staff can access M365 at work or from home. Microsoft 365 (M365) provides staff with access to Word, PowerPoint, Excel, SharePoint Online, Outlook and more. Post questions, follow discussions and share your knowledge in the Community.Find advice about logging in to Microsoft Office, how to change your password, Multi-Factor Authentication and scams.įor IT quick reference guides, how-to videos and information about Windows Virtual Desktop (WVD) and Microsoft training, please visit the Health Support Services (HSS) Customer Hub (log-in required). To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.

To get support in, click here or select Help on the menu bar and enter your query. Which browsers work with Office for the web and Office Add-insįix account settings being out-of-date in Mail or Calendar Still need help? If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. If automatically signs you in, turn off automatic sign in.